Return & Refund Policy

Buyer Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. To take advantage of Buyer Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment, Terms and Conditions apply.

Read Buyer Protection Requirements.

Account Protection

You're not liable for unauthorised purchases made from your account.

Refunds

If an order doesn't arrive or match the description, we'll reimburse the full cost of eligible purchases and paid delivery costs (where applicable).

Responsive Support

We're here to help. Get support with suspicious activity, identity theft or phishing. Report your suspicions to us directly.

For more information, see our User Agreement.

Who you are is what you pay

Your memory protects your login information and lets you pay without exposing your card details. If you forget your login, you can use your privacy questions to get you back into your account. But if you forget these, contact us and we'll give you a hand.

We never close

We monitor every transaction, 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind our advanced encryption. If something seems fishy, our dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. Remember, we will never ask for any sensitive information.

World-class security

Buy or sell across borders in your currency. We can process 25 currencies from 202 countries and markets and convert them for your convenience. Money is so well-travelled.